Help & answers
How discovery works, what your report includes, and what to expect.
We analyze your public product website, ask you to confirm the extracted details, and search our reusable public product index alongside bounded X discovery. Candidates are screened and compared on problem, audience, features, and positioning.
You can start discovery without signing up. Create a free account to save the findings and revisit them from your dashboard. An account is required to buy and keep a Twin Report.
Yes. Basic matches, similarity scores, shared traits, differences, and original evidence are free. Usage and spending limits may apply. Paid detailed research is optional.
One payment covers one scan: a unified report across up to five saved matches, an evidence-based feature matrix, audience and positioning comparison, differentiation hypotheses, individual detailed comparisons for all matches in that scan, and a Markdown download.
No. The report uses saved product profiles and evidence from that scan. It does not buy more matches or a complete market search.
No. Scores and interpretations are AI estimates. Differentiation ideas are hypotheses to validate with customers. Missing feature evidence is marked Unknown, not interpreted as proof that a feature is absent.
Discovery is sampled and limited by search queries, available public evidence, provider access, and spending limits. Founders may not have described their product in the posts searched. No matches does not prove uniqueness.
No. The demo uses fictional products and illustrative scores, clearly labeled as sample data. Your own results use collected public evidence.
Discovery currently focuses on X and the public product index. Reddit is not integrated. Pro monitoring is coming soon; buying a report does not activate automatic monitoring.
Do not pay again. Revisit the report to check payment and generation status, then contact support with the scan URL and Dodo receipt if the issue persists. See our refund policy for delivery problems and duplicate charges.
The current download is an editable Markdown (.md) file. A native PDF export is not included.
Open Settings from your account navigation. Delete saved data keeps your login and removes owned scans, reports, comparisons, watches, and notifications. Delete account also removes your sign-in profile. Download reports first: deleted paid access cannot be restored through the app. Minimal transaction references and security markers remain; shared public profiles and provider records are handled separately. See our privacy policy or contact us for help.
Account-linked scans, private edits, and paid reports are access-controlled. Public website profiles may be reused in the shared product index. See the privacy policy for provider processing and deletion requests.
Contact us or review our pricing and refund policy.